If you are having technical issues with the game, or something doesn't appear to be working properly, the best thing to do is to contact G5 Entertainment support for assistance. This will get any game updates you don't already have. Click on "Library" in the lower left hand corner.How do I check for updates on Windows 10? Please be aware that G5 announced that they wouldn't be updating their games for anything earlier than Windows 10.G5 can submit the update to the store but it has to go under review and then the appstore has to approve it. It depends on when the devices appstore decides to release it.1.30 Why do I lose energy when I close the game?.1.29 Is it possible to delete conversations with other players in the chat?.1.28 How do I get Illusions anomaly to appear?.1.27 Can I download the game on another device and not lose my progress?.1.26 How do I add a new player profile (create a second account)?.1.25 What happened to the Philosopher Stone?.1.24 My boost isn't working correctly, what do I do?.1.23 The banners for the locations won't stop popping up all the time, is there a way I can turn this off?.1.22 How can I change my avatar image to one of my own - not one of the games?.1.21 My "Achievement" section in the game is greyed out and I can't access it.1.20 What does the “hands” symbol over some of the locations means?. 1.19 I don't want people sending me stuff that I don't ask for.1.18 How do I help a friend get a gift?.1.17 Does it still come out of my inventory if I send a Collection Item in response to a request?.1.16 If I send a gift does it disappear from my inventory?.1.15 Do I need a wishlist? How do I make one?.1.13 If I have already completed a collection should I assemble it again if I have the necessary items?.1.12 What do the symbols mean on the icons on the left?.1.11 Should I try to play through a location or search different places?.1.4 Why do I still have items from the last event?.1.2 How do I check for updates on Windows 10?.1.1 Why haven't I received the new update?.
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